| 1. Is there a showroom, where we could look at your work ? |
| Of course, there is many exemples of furniture and decorative object, decorative hardware, finishing sample and many patina samples. |
| last updated - 2011-02-06 12:41:56 |
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| 2. Do you have in stock the all the decorative hardware and the finishing product you propose on line. |
| We are importer and distributor. We travel all around the world to make sure we offer a large variety of products at all time. |
| last updated - 2011-02-06 22:35:56 |
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| 3. What are your business hours ? |
| Our workshop store is open; Mondays, Thuesdays, Wednesdays, Thurdays, Fridays and Saturdays. We are also open on Tursday night (18:00 to 21:00) by appointement only. We are close on Sundays. |
| last updated - 2011-02-06 22:40:42 |
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| 4. How can we place an order for custom furniture ? |
| You should go check this page first: pageweb, this will help you out to get prepare for this appointement. You can also write down the number of the item you wuould like and obtain more information abount it. |
| last updated - 2011-02-06 22:45:24 |
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| 5. May I order anytime ? |
| Our on line store is open 24 hours a day, seven days a week. So you are able to place an order when ever you need to. |
| last updated - 2011-02-06 22:50:00 |
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| 6. What is the minimal amount to place an order ? |
| The minimun amount to place an order is 25.00$ before taxes. |
| last updated - 2011-02-08 20:45:52 |
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| 7. How to delete a item from my basket ? |
| Delete the item by adding a mark in the ''remove'' section and hit ''update cart''. The item will be then remove from your basket. |
| last updated - 2011-02-08 20:54:15 |
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| 8. How to modify the quantity of a item ? |
| Insert the correct amount desire in the field for the quantity and hit ''Update Cart''. The factor and quantity will be then update. |
| last updated - 2011-02-08 20:49:41 |
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| 9. What next after ordering on line ? |
| Once you have complete your purchase, you will received a confirmation of your order via your email. This message will contain all the information regarding your order. |
| last updated - 2011-02-09 07:36:36 |
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| 10. What are the freight charges ? |
| The freight will cost you 15$ taxe include where ever you live in Canada. Some extra charges may be add to your shippement, if your order is international. |
| last updated - 2011-08-26 15:45:17 |
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| 11. Wich shipping technics are you using ? |
| For all shipment, our delivery service is priority and fast. You must also sign a waybill to obtain your shipment. |
| last updated - 2011-02-09 07:44:28 |
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| 12. If we are absent during the shipment |
| A note left on your door, will be saying the next attempt you will receive your shipment. You may also contact us as sson as you can to ask for a better time for delivery. |
| last updated - 2011-02-09 07:52:28 |
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| 13. Where wich country are you shipping ? |
| We are sending package around the world inside 4 to 10 days. |
| last updated - 2011-08-26 15:47:25 |
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| 14. What are the fees for international delivery ? |
| During the billing state of tour order, you will notice there isn't any taxe charge on your bill. You will have instead your country's taxe add to your bill with a freight charges of 50.26 $ CAN for shipment under 2 kg. |
| last updated - 2011-12-22 08:37:29 |
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| 15. What are the paiements method ? |
| We accept both credit card; Visa and Mastercard. We also accept electronic paiement as Paypal. In store only, we also accept Interac and American Express on site only. |
| last updated - 2011-08-26 16:02:30 |
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| 16. What is Paypal ? |
| For more information abount electronic paiement, have a look to this adress: lien. |
| last updated - 2011-02-09 07:59:54 |
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| 17. What are the delay for delivery ? |
| Our shipment method offer you fast and reliable delivery within 3 to 7 days. Occasional delay may occurs depending on the season. |
| last updated - 2011-08-26 16:04:39 |
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| 18. What are your return policy ? |
| Goods not returnable without our prior consent. returned goods must be prepaids, 20% of handling charge applicable on all returns. You have 3 days to obtain a refund. After three day you will obtain a credit. |
| last updated - 2011-09-24 09:58:21 |
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| 19. What about my personnal information ? |
| We don't share any personel data to anyone. |
| last updated - 2011-02-10 07:39:16 |
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